Let me start by saying the customer support for getting the dispenser up and running was fabulous. It took a little time at first to fine tune each med but it was well worth it because I no longer have to load the weekly pill packs for mom. I used to worry about whether she took her meds and there were times where she got confused and took her morning meds twice. Now I'm certain that she's dispensing her meds as directed and there is no chance for error. I love that she lives 50 minutes away but I know she's ok when I see on my phone that she dispensed her meds. She didn't want to spend the money for Livi at first and now she asked me to purchase the unit instead of paying the monthly fee because it makes taking her medications extremely stress free! Highly recommend especially if you have aging parents that you care for.
When you find a product that you love, you want the whole world to know how amazing it is. Livi is one of those things. I am a nurse in the ICU and a caregiver to my mother, who has Alzheimers. When someone you love has Alzheimers, you want to do everything in your power to keep them safe. That is always my priority - keep mom safe. Remembering to take pills and staying consistent is difficult with memory problems. Depending on the pills, taking them wrong can make these problems worse. I used weekly pill organizers for a long time, and they worked ok, but I would look at the end of the week and about once a week she would miss a night dose. This was increasing in frequency, so I looked into other options. I had bought a round pill dispenser that locks and rotates and has timer with alarms and lights. $100 and 2 days later it was broke. There was a delicate balance between my mother wanting to control her meds and my controlling the meds. Then i found Livi. I wish I knew this 2 years ago. She regained control of her meds because she chose to push the button. I had peace of mind. If she didn't take them, Livi would tell me. If she unplugged Livi, turned her off, tried to remove the locked top...Livi would tell me. Livi informed me of anything I wanted to know and once established I stopped a lot of the alerts. My mother stopped missing doses almost immediately. Livi was in her sight when sitting on her recliner, so most of the time when she saw the light she immediately took them. Tomorrow my mother will be going into memory care. Keeping her safe. If your loved one has early stage Alzheimers, you want to keep their independence for as long as you can. This is the med dispenser for you - my only regret is not starting it earlier.
We purchased this system for my mother-in-law about a year ago when we started taking over responsibility for her care. My husband was caring for her, but was not able to be there at the same time every day to make sure she was getting her medication. We tried the other, cheaper solutions, but with her dementia she was unable to properly use it … she ended up throwing it across the room a couple times because the alarm wouldn't shut off. This dispenser was our saving grace!! I set it up with text alerting for when she was missing a dose or when she dispensed her medication. This allowed me to call her and ensure she "pushed the button" to dispense her meds on time. There were also times she would swear "I haven't had my medication in over a week …", I was able to show her my text messages and assure her that she was getting her medication. The dispenser was very easy to setup, and any questions were IMMEDIATELY answered by David and his team. Everyone was pleasant and extremely helpful every time I communicated with them!! After doctors appointments I was able to easily make medication changes right from my phone. Refilling medications was a breeze after understanding how to measure and properly setup each container. I would HIGHLY recommend this machine for anyone who either has a complicated medication schedule or is caring for someone when you can't be there every second of the day to ensure medications are being given and taken properly.